Support

We offer free phone and email support for all products sold by Office Specialists.  This includes all Olympus dictation equipment, office equipment and furniture.

Onsite support and/or pickup/return of your item can be arranged, charges may apply.

We also provide dictation software support via remote computer access using TeamViewer Quick Support.
For those that use Incisive's Specialist Practice Manager (SPM) software you can open the "Incisive Remote Support" from the Programs list that's already on your computer instead.  This will give you a TeamViewer ID & password.
TeamViewerQS Logo
Olympus Audio Support - Home page
 
Olympus/OM System software download quick links:
  1. OM SYSTEM Dictation Management System (ODMS) Release 8
    • Device Customization Program Ver.8 DS-9000, DS-9100, & DS-9500
      Run Launcher.exe > Other Tools > Install - Device Configuration Program (DCP)
  2. Olympus Dictation Management System (ODMS) Release 7
  3. Olympus Dictation Management System (ODMS) Release 6
  4. DSS Player for Mac
  5. DSS Player Standard
  6. ODMS Cloud Desktop Application
  7. Utilities
    • Device Customization Program Ver.7 DS-9000, DS-9500 and some earlier models
   

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